I receive an overwhelming amount of correspondence on a daily basis, most of which are requests of me. I’ve helped more than 6,500 entrepreneurs and I keep active relations with the entrepreneurs whom I have worked with. I love helping people and I am happy to help you in whatever way I can.
That being said, there are some best practices for contacting me, especially if you are making a request or need a response from me.
Please, Don’t Send a Message on Social Media
Social media is an incredible tool to connect people. However, social networking platforms, especially Facebook Messenger, are not conducive for my work-related communication flow… as I don’t have an easy way to get my team involved in messages that I get through Facebook Messenger. Due to time restraints, I no longer check Facebook Messenger. If you message me on social media, it is very possible I will never see your message.
Then what is the best way to ask you a question, request information, or receive help/advice?
Email is without-a-doubt, the best way to contact me. If you email me with a request, it is much easier for me to keep track of your request, respond, or get a member of my team/network to help process your request.
Additional tips for generating a response:
- Be direct. Tell me who you are and how I can help you in the very first email you send. While I am not opposed to starting an open dialogue, I can help you more efficiently if you directly articulate what you specifically need from me (include deadlines!)
- Include any and all relevant information. While it is important to be direct and get to the point, it is also important to make sure to include any information that might be relevant so that I can be informed without having to go back and forth asking and answering questions. Links to webpages or Google Documents that contain important information are more efficient than attaching large document files.
- Reply to the same email thread, instead of starting a new thread. That way I can quickly reference any previous correspondence and response faster.