I receive an overwhelming amount of correspondence on a daily basis, most of which are requests of me. I’ve helped more than 6,500 entrepreneurs and I keep active relations with the entrepreneurs whom I have worked with. I love helping people and I am happy to help you in whatever way I can.
That being said, there are some best practices for contacting me, especially if you are making a request or need a response from me.
Social media is an incredible tool to connect people. However, social networking platforms, especially Facebook Messenger, are not conducive for my work-related communication flow… as I don’t have an easy way to get my team involved in messages that I get through Facebook Messenger. Due to time restraints, I no longer check Facebook Messenger. You can send a post to me, just make sure that its clear and actionable.
Then what is the best way to ask you a question, request information, or receive help/advice?
Sign up for one of our programs! If you’re an entrepreneur growing your business check out Tech Ranch’s programs that I and my team have designed for supporting entrepreneurs.
If you’re a corporation looking to drive disruptive innovation through your organization and you’d like support on building a skunkworks or engaging open innovation, let me and my team know via this join form. More details about our work is available here at the Tech Ranch website.
If you’re just looking to engage me directly on a consulting engagement, I take on a limited number of office hours. Book through this Calendly Link and get immediately on my calendar.
Additional tips for generating a response:
- Be direct. Tell me who you are and how I can help you in the very first message you send. Don’t tell me “how are you?”. While I am not opposed to starting an open dialogue, I can help you more efficiently if you directly articulate what you specifically need from me (include deadlines!)
- Limited number of unrequested solicitations. Because I am publicly visible, I get a lot of offers on different products and services. If your company sells services, know that I get a LOT of offers. Please don’t spam me with multiple messages (when this happens on LinkedIn as example, I delete the relationship).
- Include any and all relevant information. While it is important to be direct and get to the point, it is also important to make sure to include any information that might be relevant so that I can be informed without having to go back and forth asking and answering questions. Links to webpages or Google Documents that contain important information are more efficient than attaching large document files.
- Reply to the same email thread, instead of starting a new thread. That way I can quickly reference any previous correspondence and response faster.